Originally Posted by
Happy
Did you do this via phone calls or via SMs?
Everything was done over the phone. It actually wasn't my original plan, but it sort of worked out. I was happy with Freedom, but wanted to get the Signature card so I tried the PC to Sapphire while at the same time asking if it could also be turned to a Visa Signature. The agent said no problem and was the one that told me that I could go back to the Freedom card within 30 days if I wasn't happy, which is what I did. When calling to do the change back the agent confirmed that the card would remain a signature card. No hassle whatsoever on any of the calls.