FlyerTalk Forums - View Single Post - How to handle situation where passenger "cheated" upgrade at gate
Old Apr 22, 2014 | 4:24 pm
  #24  
Dave Noble
A FlyerTalk Posting Legend
40 Countries Visited
3M
All eyes on you!
20 Years on Site
 
Join Date: Jan 2002
Posts: 46,100
Originally Posted by Phasers
Sure, and that's perfectly fair as long as you didn't do it while the GA was processing the other EXPs upgrade at the gate just because yours wasn't gonna clear. While also lying to the GA so the GA would delay processing said EXP upgrade ahead of your upgrade.
The person made use of what was available to them

The agent chose to not process your upgrade whilst the passenger rebooked their ticket. The person rebooked their ticket into 1st class using available inventory and paid for it using a systemwide upgrade

You missed out on a complimentary upgrade due to an person paying using one of their 8 upgrades

The person simply made use of what was available to them. How is that any different to many situations put forward on these fora
Dave Noble is offline