Originally Posted by
nivsy
I will get to check out the BUD lounge in erly May...at lest CMK 10 indicated that it is not too bad.
While i agree that AF may not offer up suitable home lounges, I choose never to fly AF, for various reasons, but I expect better from BA especially as they advertise that lounges are a benefit of flying with them and in Business Clss. They should just make it clear that expectations or quality of service in Euro outstations run by 3rd parties can vary in quality.
AF also advertise their lounges as a benefit of status or business class. I can't see BA saying "WARNING: lounges may not be operated by BA and may be a bit crap"
Of course if you find the lounge being so poor there's no problem emailing customer relations, if some lounges get poor feedback then BA might look at using another lounge in the terminal (if there's an option) or putting pressure on the lounge operator to make improvements.
Can you think of any airline that manages to maintain quality in their less important outstations?