FlyerTalk Forums - View Single Post - Do BA really manage the expectations of px in EU outstation lounges?
Old Apr 21, 2014 | 7:43 am
  #9  
layz
FlyerTalk Evangelist
60 Nights
All eyes on you!
20 Years on Site
 
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,424
Originally Posted by LondonElite
What about RAK? What a dump.
Although BA think it's in Europe and only offer CE on the route it's not really a European lounge. But it is a dump. It was overcrowded and the fridges were bare. Asking for a restock resulted in some water that was quickly snapped up.

There was a few beers in a sort of display. I put them in the fridge to cool down, but the staff took them out and put them on display again. Eventually some pax just decided to drink them warm, so they lost their crappy display of beers and the passenger that drank them had to have them warm.

Boarding was a farce too, despite being in row 1 (CE) I was sent up the back steps as an assistance passenger was going up the front. Just as I was going up the back steps they then let people use the front steps and so I had to walk all the way to the front against the general flow of passengers. Yes, I did point out I was in row 1 when they told me to use the rear steps, but they insisted I did anyway.

Back on topic. ALL airlines I've flown on generally have poorer lounges at outstations. Some airlines (e.g. AF except in F) provide poor lounges even in their home airports. If I know I'm flying from something that's not an alliance hub I know the lounge is most likely to be something like a Servisair contract lounge.
layz is offline