While concious of the thread best and worse lounges i am curious to know what expectation lounge users should have when flying BA.

Recent experiences at Venice, Nice, Pisa, Dubrovnik has let me to believe one should not expect too much but last night at Bordeaux was frankly the worst ever. It makes me really wonder why BA continue to supply "lounge access" in some places and instead they should just reduce to BC fare.

Bordeaux at 20.30 yesterday - first thing you need to get the so called lounge access code from the News Eatery after security. So you have to Q for access code while the one chap serves up normal food to all passengers (like a normal food outlet). You get the code go behind the dreaded door and are met with a pen wih some uncomfortable seats and school tables. The fridge was empty the trays were empty and nothing on show except empty bottles. With some convincing some of us managed to pull him away from the min area and come bck to the lounge. I did tke some pics (always have an issue down loading)...although he would only open a couple at a time (and they were not very good) despite 7 rows of BC pax for the 737 flight back to LGW. BA advertise lounge access as an enhancement to premier pax or silver and gold members. I fail to see how at some outstations it is an enhancement at all. They should make it clear that outsourced lounges in some areas are of inferior quality.