FlyerTalk Forums - View Single Post - 2014 UA Issued Awards on Air China (CA) Are Mysteriously Being Canceled (Hacked?)
Old Apr 21, 2014, 2:17 am
  #387  
Happy
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by GordonGordon
I've just changed my award reservation that contains CA segments to different carriers but somehow the reservation still attaches the old CA record locator even though the reservation no longer contains CA segment. I asked the 1K agent if it's possible to remove the CA record locator but she said it wasn't possible. Is that true? I still worry my reservation will still be mysteriously canceled by hackers because of the old CA record locator. Any advice?
It is not possible to remove old PNR even though the partner flight is no longer in the itinerary. I have US flights replaced by UA flights, yet the US PNR remains attached to the itinerary.
Happy is offline