Originally Posted by
ordbkk
Not to mention where we'd be if I deleted the suspicious Chinese email immediately and didn't learn of the cancellation until check-in.
Good idea. Complain to authorities about how much greater your losses would have been if you hadn't noticed the email. That will undoubtedly get you your F seats on NH.
You started out with a lot of sympathy here but your attitude is reducing some of it. I might be bitter and snarky if I had this experience too, but it's still not a good way to get what you want from the people you have to deal with. If this is your tone on your calls with UA then you're doing yourself more harm than good.