FlyerTalk Forums - View Single Post - 2014 UA Issued Awards on Air China (CA) Are Mysteriously Being Canceled (Hacked?)
Old Apr 19, 2014 | 11:35 pm
  #284  
WineCountryUA
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Originally Posted by ordbkk
..... My beef at this point is that the only available United flight leaves so early we must take additional time off from work, book an additional day of hotel, and obtain Chinese Visas, all of which is time and money we feel United should be responsible for. ...
you can be assured you will not get cash from UA and no compensation for lost work time. You may get some kind of future travel voucher at best and that's not for sure.


Originally Posted by ordbkk
..... Not to mention, we booked this trip specifically to experience Air China & ANA, which offer an entirely different level of service than United (As United's own award chart concedes). My fiancee is Asian, and she had already reviewed the menu for our flights and was looking forward to the entire first class experience, which includes caviar. Finding out we've been downgraded to United was a disappointment to say the least.

This has turned what was supposed to be a special trip for us into a major headache.
cancelling is an option. While understanding the disappoint, don't let the disappointment spoil the trip / flight. It will still be a nice flight compared the way most people travel.
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