Originally Posted by
mgcsinc
I'm not seeing where it says anything that implies that the OP shouldn't try to find out some info on the internet from his/her internet friends. The idea that the "primary contact" is the employee is completely, utterly unrelated to asking a question here.
In fact, that memo discourages buddies from distracting DL reservations agents from their primary task of selling tix to revenue pax. So to the extent info can be obtained here, rather than through DL reservations, that would seem to be fully in keeping with the spirit of the rules.
But I would assume OP is going to get much more useful info from a UA employee about flight loads (and related matters) than he can get here.