Originally Posted by bmwe92fan

Since you are in Chicago I would call up your local newspaper and ask to speak to the reporter that covers Travel / UA - and send them a link to this thread. It's truly unfortunate that it has to come to this but it seems that there is no other way to do it... There was also a reporter on here a few days back if that doesn't work (but she was based in MSP)... On twitter I would suggest you stick to facts in your tweet and resist the urge to make a "sensational" tweet...