Originally Posted by
zhuzheng
I have done it multiple times - Every time I canceled a UA award booking, I immediately received an email. You don't need to "live in China" to receive the email in Chinese - I canceled two reservations through the United's Chinese website mentioned earlier and received confirmation emails in Chinese, even though my MileagePlus mailing address and credit card billing address are both in the USA.
This is correct.
If you cancel a reservation, and re-book later, you'll get an email from UA.
If you cancel and redeposit miles, then no email.
Apparently CA decides to cancel our F/C awards.
No surprising that Air China Economy Awards are not canceled?