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Thread: Purser moves Econ to E+ on taxiway
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Old Apr 18, 2014 | 10:24 am
  #11  
Mike Jacoubowsky
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Originally Posted by mirage47
I did send a contact us while on the flight and filled out the tell us about your recent trip, but jeesh it is rare to get an open middle and then have the purser give them away is against UA policy or am I just whining? Thoughts and experiences? I think we all work hard for the status we have and look forward to the rare CPU and open middles in E+ when we travel!
In your correspondence with UA, hopefully you didn't make a big deal about the previously-open middle seat, 'cuz UA doesn't care about that. The only thing UA cares about is the devaluation of the product (who would pay for E+ if you can get it for free?) and the immediate loss of revenue (why weren't these people charged?).
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