Originally Posted by
ordbkk
Ok, I will be calling UA first thing in the morning. If I strike out again, this seems like one of those issues that could benefit from some media attention. United.com is so insecure, on the eve of a family vacation you can have your reservations canceled by anonymous people in china, with United refusing to take responsibility.
They ought to be on notice of it by now. This is either the third or fourth report, all virtually identical, in the past two weeks.