And FWIW, I work in IT security, so I know how to protect myself online.. nobody is completely untouchable but I'm probably far more secure than 99% of United accounts. None of my other reservations were touched, only this one. And access to your United account is not required to cancel a reservation, all you need is the PNR and last name, which I assume can be easily accessed by lots of people. Since the cancellation notice (I used Google Translate on the email) was in Chinese, I assume the cancellation request come from a United system in China. What are the chances Air China was hacked? Or this is related to heartbleed?
Last edited by ordbkk; Apr 17, 2014 at 10:57 pm
Reason: typo