Originally Posted by
tylorcl
When you were told the name mismatch, is is when you tried to put the Ffp number into the reservation or after the car rental when you submitted online? Are you told by Hertz staff or you were told by the Hertz online form?
I called Hertz after the rental was over when points were not credited after few days. Hertz agent researched and informed me the reason. I got Hertz points instead.