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Thread: Problem With Redemption Booking
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Old Apr 17, 2014 | 10:05 pm
  #9  
percysmith
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Originally Posted by percysmith
I am still waiting. I called Tsuen Wan again and confirmed they have my card numbers correctly. Hope things turn out as you say, though I cannot relate it to the deadline being wrongly set.
Just received:

"Dear SMITH,

Your booking on Business Class of CX162 (SYDHKG), 11Apr15 has been confirmed. Please check details on Manage My Booking before 25/04/2014 18:00."

Had Tsuen Wan resend it to ticketing. Remarks changed to:

"Our records indicate that you have not issued a ticket for this booking. Please issue Award Ticket before 00:00, 18 Apr (HKG time). Otherwise your booking will become invalid and will automatically be cancelled without further notice. "
Last edited by percysmith; Apr 17, 2014 at 10:13 pm
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