Originally Posted by
TXbizman
Names need to match. I put in family member's MP # into my Hertz rental and was told that the names do not match. It was Hertz's issue, not United.
When you were told the name mismatch, is is when you tried to put the Ffp number into the reservation or after the car rental when you submitted online? Are you told by Hertz staff or you were told by the Hertz online form?