Originally Posted by Quovadisite

€600 would be nice, however BA have just written to me to refuse my claim. Here is their reply

"Thank you for contacting us.

Your claim for compensation has been refused because flight BA0283 on 04 April 2014 was delayed due to unexpected flight safety shortcomings, which prevented the aircraft operating as scheduled. Under EU legislation, British Airways is not liable for a compensation payment in this situation.

During our final safety checks, we noticed a fault with the rudder, which lead to the change of the aircraft. As the ( insert whatever part of the aircraft has a tech issue ) had been maintained in accordance with the manufacturers guidelines, this constitutes as extraordinary circumstances and could not have been avoided.

Unfortunately airline operations are subject to circumstances outside the airline's control. British Airways takes all reasonable measures to avoid delaying a flight in such circumstances. Consideration is given to whether there are any operational options available before a decision to delay is made. We are sorry that the delay was necessary in this case.

In your email you also requested reimbursement for your expenses. This will be dealt with separately and you will hear from us soon.

Thank you for following this up with us. I do hope we have the chance to welcome you on board again soon.

Best regards

[name removed]
EU Compensation Claims"

What are your views on this? Is this legitimate? Anyone else had more luck with a compensation claim?

Thanks for any assistance!