FlyerTalk Forums - View Single Post - Another seat saving hassle and why I hate flying WN
Old Apr 17, 2014, 3:54 pm
  #397  
lrickets
 
Join Date: Aug 2001
Location: DFW/HOU/DAL
Posts: 611
Originally Posted by SpartanTraveler
LOL making up your own "facts" to support your argument (aka feeling of entitlement) since none of this is true. Please show us the emails where Southwest says they support seat saving.

If you're going to try and make a controversial argument please don't invent false facts to support it. Just admit you a have a selfish entitlement attitude. You want things you have not earned and have no right to. It's as simple as that. That's your only reason to be in favor of claiming something that isn't yours.
"Originally Posted by john398 View Post
They have said in customer letters they do not have a policy either way

Seat saving brouhaha
post 69 letter to customer says:

"Truthfully, we don’t have a policy either way--for or against--saving seats. In fact, we share our perspective on this issue on southwest.com as follows: "because Southwest Airlines maintains an open-seating policy, general-boarding Customers may sit in any open or unclaimed seat." With this in mind, as long as there is no Safety concern, it would be acceptable for a Customer to "claim" a seat for his/her family member or traveling companion who may be in a later boarding group. We are aware that the saving of seats is a by-product of our policy, and as long as the boarding process is not delayed and other Customers aren't inconvenienced, it usually isn’t a significant issue.""
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