Originally Posted by
Analise
What an ordeal. "EasyPay" is the correct name. Nothing about service; just an easy way for the MTA to get money.
While a total pain, I'm glad the MTA is not spending its money on phone agents rather than on trains, tracks and stations.
I use an EasyPay Express metrocard and haven't had any problems. The MTA "decided" to deactivate
gfunkdave's card because his method of payment was declined. Hard to blame them, no?
gfunkdave, were you not able to fix the problem simply by logging into your account and revising the payment method?