FlyerTalk Forums - View Single Post - EB disappears from reservation, anyone else

Apr 17, 2014, 9:41 am

#2

steved5480

Join Date: Jun 2011

Location: MCI

Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass

Posts: 2,007

Quote:

Originally Posted by Ceres

So I go to check in for my flight to LAX tomorrow and I draw a B 59 boarding pass. I know I bought the EB but it doesn't show up. This flight was bought in November and I changed the time of day last week. I did it on the phone because I had a companion attached. And she said the EB went with. Well it did not.

This happen to anyone else? I called CS and they said I could get a refund. which I don't want. I want an earlier BP. CS said they can not do that.

Do I lobby at the gate??

Thanks!

You can most certainly try. It wouldn't hurt to have a paper copy of your EB purchase receipt in-hand. The GA can alway let you board with the A's, after the A's, with the pre-boards, or....at B59. A brief & polite explanation & pleading of your case with the GA just prior to he/she starting the boarding process is likely your best shot.

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