EB disappears from reservation, anyone else
So I go to check in for my flight to LAX tomorrow and I draw a B 59 boarding pass. I know I bought the EB but it doesn't show up. This flight was bought in November and I changed the time of day last week. I did it on the phone because I had a companion attached. And she said the EB went with. Well it did not.
This happen to anyone else? I called CS and they said I could get a refund. which I don't want. I want an earlier BP. CS said they can not do that.
Do I lobby at the gate??
Thanks!