FlyerTalk Forums - View Single Post - Luggage delayed/UA visa dechiphering problem-who is responsible?

Apr 16, 2014 | 9:33 pm

#15

lalalandMCI

Join Date: Feb 2014

Location: MCI

Programs: UA Silver finally, DL GM until next year, Marriott Gold

Posts: 193

Quote:

Originally Posted by kenn0223

IIRC there is an IATA procedure for settling these sorts of claims between carriers (which includes a service fee for the handling carrier if they are not at fault).

I have a feeling that alliance partners have some sort of arrangement with regard to baggage issues. I doubt they would need to go to IATA.

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