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Old Apr 16, 2014 | 4:56 pm
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jerry a. laska
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Originally Posted by ijgordon
Anyone know how you "end" usage of the card? I may come upon a situation soon where the debit card hooked up to my EZPay metrocard will be declined (also my commuter benefit card, which won't be active soon due to an employment change). It sounds like they'll just deactivate the metrocard if the debit/credit card is rejected, even if there's still up to a $20 balance. Anyone try to get that money back? Obviously refunding it to the original form of payment wouldn't be an option.
Q. Can I close my EasyPayXpress account?
A. Yes, you may close your EasyPayXpress account and receive a refund for any remaining balance exclusive of initiated EasyPayXpress 30-day Unlimited plan.
See also:
http://web.mta.info/metrocard/problems.htm#refund
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