Originally Posted by
sbiddle
the rules ARE very clear:
8.8.1 We reserve the right to cancel your Membership at any time without notice and without giving a reason for doing so. We won't provide any consideration for Airpoints Dollars you've earned but not redeemed at the time of Membership termination.
Like all airline programs at the end of the day it is loyalty scheme and Air NZ owns your points, not you.