Originally Posted by
Kacee
If her record is marked "involuntary" wouldn't she be due full IDB compensation?
No.
Originally Posted by
Kacee
What am I missing?
Lots of things.
All INVOL means is that the change was initiated by the airline, not the customer. There are a large number of ways an INVOL reroute would not qualify as IDB.
Originally Posted by
PV_Premier
The mistake that the OP's mom made is mistakenly believing that MP and M&M are interchangeable programs and that one airline (UA) can credit good will miles to the other (LH). This is NOT possible and will not happen regardless of how hard the OP pushes. It simply can't be done.
It can and it has. It is very, very rare and not likely to be repeated but lots of things are possible.