Originally Posted by
m0hamed
IME, this is standard at all PHs for Diamonds... except the PH MEL when Sholto left and Jenny Soo took over. Nothing makes you feel less at home than getting a lovely handwritten note for over 5 years for it to be replaced by a printed one, with your first name spelt incorrect...
nothing makes you feel less at home? really? also, the inclusion of names should not be permitted.