FlyerTalk Forums - View Single Post - Hertz 24/7 (was Hertz on Demand (was Hertz Connect))
Old Apr 14, 2014 | 8:30 am
  #257  
a330marcus
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Join Date: Jul 2006
Location: WAS
Programs: UA 1K
Posts: 214
Originally Posted by xienon
HoD will let you pick up the car early for no extra charge. The earliest I've tried is about 12 minutes.

Zipcar's policy is that you can pick up 14 minutes early with no additional charge on their website. If you're 15 minutes early, they charge you a half hour. I imagine HoD has a similar policy based on my experience but it doesn't state that anywhere on the website.
Does anyone have any recent experience on picking up a Hertz 24/7 car a few minutes early? I called and the agent informed me that Hertz will charge you an extra fee from anywhere between 0.14 and $1 per minute, even if I picked up one minute earlier (which is silly - I have a feeling she is just making the rules up). The new terms and conditions make no mention of an early pickup.
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