Originally Posted by
avm2806
the service here is all about the details.. the GM in charge of this property right now is one of the finest in the Hyatt system and its clear that the results show in the details
I agree. I've never stayed anywhere else where the GM ensures a hand-written greeting card is left in your room when you arrive. We also noted that the staff across the board were polished, professional, polite, and amazingly helpful.