Originally Posted by
ernestnywang
It doesn't matter who's the ticketing carrier. BA and QF use Amadeus and AA uses Sabre, so there are 2 records. One needs to have 1) Amadeus recognise her PLT status (which can take time) and 2) get the Amadeus record updated by removing FF number, ER (End transaction and Redisplay, not End the Record, lol), re-adding FF number, and then ER again.
Thanks...I will get them to give it a try....