FlyerTalk Forums - View Single Post - Proof of status when computer says no (and not physical car available)
Old Apr 14, 2014 | 4:21 am
  #9  
savitar
 
Join Date: Jun 2013
Location: Edinburgh
Programs: AA Plat, QF Silver
Posts: 288
Originally Posted by ernestnywang
It doesn't matter who's the ticketing carrier. BA and QF use Amadeus and AA uses Sabre, so there are 2 records. One needs to have 1) Amadeus recognise her PLT status (which can take time) and 2) get the Amadeus record updated by removing FF number, ER (End transaction and Redisplay, not End the Record, lol), re-adding FF number, and then ER again.
Thanks...I will get them to give it a try....
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