FlyerTalk Forums - View Single Post - Jet has (almost!) lost their touch
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Old Apr 13, 2014, 9:44 pm
  #277  
GuyFromBOM
 
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
I have had 2 mugs of Coffee, before I post this:

Last week, I redeemed my JP Miles on a domestic S2 flight ex-BOM. Now, everyone knows, that the S2 flights are a royal pain if one needs to check-in online or assign seats.

The S2 bookings on 9W stock have always had an alternate PNR. You can see the difference on the eTicket & BP. The alternate PNR was no good for OLCI / seat selection. But that seems to have changed now.

With less that 48-hours to STD, I called up Jet to tele-check-in. I was transferred twice to the 'Domestic' desk and then finally the agent asked me to attempt OLCI with an alternate PNR.

I stayed on call, while I selected seats and checked-in online and got a copy of BP swiftly.

Yes, Jet has just shown an IMPROVEMENT..!
Or is it just a myth..?
GuyFromBOM is offline