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Thread: Proof of status when computer says no (and not physical car available)
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Old Apr 12, 2014 | 11:18 am
  #8  
ernestnywang
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Originally Posted by KIR@GCM
Who is the ticketing carrier for the BA / QF flights? You (or your partner) will need to request the ticketing carrier to remove the Aadvantage number from the PNR, "end the record", re-open the record, and then re-enter the Aadvantage number. The ticketing carrier should then recognize the updated status in their reservation system. This normally works when a change of FF status has taken place after the original ticket has been issued.

Good luck!
It doesn't matter who's the ticketing carrier. BA and QF use Amadeus and AA uses Sabre, so there are 2 records. One needs to have 1) Amadeus recognise her PLT status (which can take time) and 2) get the Amadeus record updated by removing FF number, ER (End transaction and Redisplay, not End the Record, lol), re-adding FF number, and then ER again.
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