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Thread: Proof of status when computer says no (and not physical car available)
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Old Apr 12, 2014 | 4:21 am
  #7  
IanFromHKG
 
Join Date: Aug 2011
Location: Hong Kong
Programs: CX (elite) and a few others (non-elite)
Posts: 687
Ask AA to send her a soft copy letter confirming her status. You may be able to get away with an online web page showing her status but it depends on the dragons, sadly. Last year I had the exact same battle at LHR T5 - flights straddling membership year end, new card not arrived, CX showed my status as Diamond/emerald, BA system showed me as Gold/sapphire. Letter is your best bet.
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