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Thread: What is wrong with UA? Of the 4 largest USA carries UA is dead last.
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Old Apr 11, 2014 | 2:19 pm
  #41  
euslaner
 
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Originally Posted by hobo13
Which is sad, because those used to be the two main ADVANTAGES...

Namely that UA people had the ability to override just about any policy to take care of a customer.....
+1! The pmUA would let me change flights at FRA to get to one with upgrade seats. Even did this on more than one occasion through NRT. Not any more.
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