What is the use of a "Dedicated Representative" of Hilton when the Hilton hhonors program itself is so bad? The most devalued hotel points program! You have so many hotels that requires 80K to 90k points. Many start at 40K points a night. 10 Hilton point is worth 2 cents only. $129 a night room costs 40,000 points? Geez! First reduce the reward categories and make some change on the devaluations!