Hands up if you're surprised!
A new report released by the U.S. PIRG Education Fund, a consumer advocacy group, shows that not only did the LCC generate the most complaints relative to its size, but also that the number of complaints received has been growing YOY.
Spirit generated about three times more complaints per passenger than any other airline.
The airlines that generated the fewest complaints per 100,000 passengers were Southwest Airlines, Alaska Airlines, AirTran Airways, and JetBlue Airlines.
What other airlines did flyers complain most about? Frontier, UA, and AA.
http://www.usatoday.com/story/todayi...eport/7583651/