FlyerTalk Forums - View Single Post - LUS: USDM oneworld Award Bookings - (Closed to new bookings) [Master FAQ and Help]
Old Apr 10, 2014 | 9:32 pm
  #356  
choupeo
15 Years on Site
 
Join Date: Jun 2009
Location: YVR
Programs: Aeroplan
Posts: 216
Originally Posted by wheresmybagba
I haven't heard of phantom JL availability, but even if it does it still leaves us in the same position - no definitive way to check, that isn't going to change. So the best you can do is use a combination of JL and non JL sources I suppose and make the call. If the agent says no, they might be wrong, they might be right or let down by their systems. Again, this is nothing new in our dealings with US. At the moment we are in this honeymoon (probably not the right word!) period where they can easily trot out the excuse...it's not loaded yet. Knowing US and their IT, who knows when the DM system will reflect the regular availability system.
I am currently having problem with JL flights that aren't loaded yet (according to US). The agents see no award space for those specific JL flights in the regular availability system. Hope things will improve soon.
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