Hi All,

I am wondering if anyone might have some advice.

My partner went with the AA Platinum challenge and made platinum on her flight to the UK on March 8th. Logging into her account on March 15th it was updated to Platinum....Great!!!

Now the problem is that BA and Qantas still don't recognise her as Platinum a MONTH later. She is flying EDI->LHR->SIN->MEL without a stop over in economy. She rang up BA who said to call AA...She called AA who said "Yes you are Platinum, we can see that for sure". So she calls back BA and finally gets onto someone who cares....She say that she is still ruby according to them but she will call OneWorld and confirm. The CS person calls OW and they confirm she is Sapphire. Now OW say that if can take more than a month for the systems to sync up to get status.....I have never heard of this length of time before...

The questions I have are :

- How long does it take to get BA and Qantas to recognise her OW status update? Has anyone experienced this one month update before?
- She is in the UK on a work trip and her official AA platinum card (the physical one) has not arrived in the mail yet so she can not just show the card at the lounges to get in (and computer says no). Will lounges accept the AA app on the Iphone, which has a virtual card showing status, as proof of status? I.e. has anyone actually done this before successfully
- Is there another way she can prove to the lounge what her status is? Printed account information from the AA.com web site for example? Something else?
- Is there any way of speeding up the process so that BA and Qantas recognise that she is OW sapphire?

Thanks for any advice....