Join Date: Sep 2012
Location: MDE
Programs: AA EP, CM PP, AV GM, UA Silver, SPG Gold, Hilton Diamond, Hyatt Plat, Marriott Plat, Accor Plat
Posts: 1,002
I, too, would like to have the date of return updated to at least the date of departure. Many OAL's have sites with multiple dates available to scroll, too. Heck... Even Copa's site has that, and their site overall is terrible in most other ways.
What I hope they do is add functionality without losing any existing functionality. From their recent behavior, however, I'm not entirely confident that long term benefits will prevail over short term savings. Good, reliable programming is expensive. The complexity involved in designing a mega-airline site may have less immediate ROI than the current management's goals may permit.
Imagine how much they might gain in customer satisfaction if they actually led in terms of site functionality. Many of us are often in a hurry, so making the site easier than any other airline site would be HUGE in terms of overcoming some of the negative image they have earned of late. I only wish I believed they had that kind of long term vision.