Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA GGL/GfL, NH SFC, Hilton Diamond, Radisson VIP, ALL Platinum, IHG Diamond Amb, Marriott Gold
Posts: 1,276
I have been told by Club Carlson that if a hotel makes any change in a reservation, you no longer can view/change/cancel it online. You have to contact the hotel in question directly...