Originally Posted by
Chalky White
There is incentive to give points-users a bad room when the hotel is busy. I stayed at the JW Marriott Camelback in Phoenix on points when the hotel was sold out and was given a lousy room. I mentioned it at checkout, and the clerk said it was a "points room."
You've got to be joking. You're MR redemption probably was for the smallest room type. If you checked in late after everyone else, you would have gotten the least desirable room of the room type. They didn't actively put you in a bad room.