Originally Posted by
FrankFlyer
I have a EWR-ZRH-MXP flight. Has anyone been able to change their flight to a direct flight EWR-MXP . The connection time is approx 45 mins and I'd rather not waste time flyinging into ZRH.
If so, did you contact Wideroe or UA ?
Yes, although mine was 40 min through MUC. I called United and explained that I was very concerned about my connection. I got a sympathetic phone agent who offered to rebook me on the nonstop. Not only did I get the nonstop, but I also got rebooked on 016 stock. I just flew that ticket last week, and had no problems at all. I love friendly agents
You might have to play call-center agent roulette, or you might have to hope for a slight schedule change, but I was successful when I did it for mine, even it was breaking the rules. I didn't go through Wideroe at all.