FlyerTalk Forums - View Single Post - Introducing: Mobile Check-In Exclusively at Marriott Hotels
Old Apr 8, 2014 | 9:25 pm
  #105  
Anaom
 
Join Date: Jun 2011
Location: Boston
Programs: Delta Diamond, Jet Blue Mosiac, Marriott Platinum, SPG Platinum, National Executive Elite
Posts: 148
If the system upgraded you based on availability. I can bet you that people would use it. There is no value (albeit a rare early checkin) that I can see.

I also agree about the lack of upgrades. I was recently at CY that stated they could tell If their were upgrades as their internet was down. Which is strAnge as they checked me in with no problem. So I went to the room plugged in my laptop and voila, I had internet access. I then confirm the upgrade is available And call the front desk from my cell to inquire. To which they tell me the room is available. I said "perfect! I'm in room xxx and would like the upgrade I'm entitled to as a platinum". There was dead silence followed by a "we will bring the keys right up". It's ridiculous that I had to do that... I emailed the gm and she was unaware of the outage and apologized. I don't normally play the dykwia card but if you give me a BS excuse...

-A
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