Originally Posted by
MrAndy1369
Or... "We apologize for the short notice, this was last minute for us, too."
A bit more genuine, don't you think?
I got a callback from AAdv CS this afternoon on an unrelated matter, but since I'd fired off an email to them, too, about this she brought it up and was very much along these lines in both tone and content. On a public forum? No chance. It just isn't the way it's done these days, for better or worse. Lots of studies suggesting you don't apologize for your business strategy, or be coy about it. If it gets really bad for them, noise-wise, maybe, but there's no way they come right out and say this.