Originally Posted by
Svantevit
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats
with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet
this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Yoy should write, of course. It believe it is a big difference. But, officially, SAS don't think so:
"We can’t change the width of the seats, but we can as far as possible try to place our customers, so there is a vacant seat at their side. We believe that customers should have an understanding of, as there is not such a large difference in the product in terms of what we offer on the other long-haul planes," says head of press Trine Kromann-Mikkelsen from SAS Denmark to CHECK-IN.dk.