In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
During the Icelandic Volcano incident in 2010 as a Silver Medallion the estimate was over an hour. That's how long I ended up waiting too, drained my whole battery waiting on them to answer.