Originally Posted by
canalskater
I have a 5 night stay coming up at the Meridien Phuket. I booked it on C+P but would like to change it to a full points stay (pay 4 for 5 nights). The website shows no point stay availability, due to room type not available. However I already have the appropriate room in my C+P. My ambassador tried and was told it is impossible.
I thought I would check here for ideas.
The only way to accomplish this (if the property will do it) is for you to work directly with the hotel. Online or through another Starwood venue/person is not going to work since the room type is not available in the inventory system.