Via Inn Higashi Ginza misplaced my luggage which I'd had takkyubin'd over 4-5 days before. Provided them with the tracking slip and had to ask for them to make a copy instead of taking the original. And on top of that, I had to ask about the status at the front desk when returning over two hours later and there was no apology which seemed unusual. They'd put it in the "other storage area". Maybe the main storage was full? Found is found and they handed it over at the desk instead of taking a service oriented approach by placing it in my room after finding it. Either self service business hotels have really cut out a lot of service or I encountered lackadaisical staff.

So that is to say, don't worry but do keep the tracking receipt. I usually ask the hotel staff to fill out the form for me and provide my destination hotel reservation with address since their handwriting is usually neater than mine.

Does one usually inform the destination hotel of luggage deliveries? I usually only let them know of packages since takkyubin luggage seems so commonplace.