How does adding a wizard # change the reservation code anymore than updating my phone # would or adding frequent flyer # to flight res ?
And shouldn't someone be informed of the new rate before the change is made ?
I'm just thankful it happened months before travel and not at the counter like apparently is happening to so many others (google search).
Poor customer service. Honor the rate now not have customer beg for refund later.
Last edited by jamgirl; Apr 5, 2014 at 4:12 pm