Right. But when in another country, it would be nice if the staff could help out, even with adults.
Furthermore, it turns out if the lounge people had known that some of the passengers were going to be late, they have the option of paging the plane to let them know of the fact.
The employees, however, decided not to take advantage of this option for unknown reasons.
I think this is racism as those reporters expect special treatment, by LH holding the flight for them, due their race and nationality.
